Contact Us

At Benatech Enterprises, we are committed to providing high-quality hand tools, power tools, and accessories to keep your projects moving. Whether you have a question about a specific product or need help with an existing order, our team is here to assist.

Get in Touch

Working Hours:

  • Monday – Saturday: 7:00 am – 8:00 pm

  • Sunday: Closed

Shipping & Delivery

We provide countrywide shipping across Kenya to ensure you get the tools you need, no matter where you are.

  • Delivery Timeline: 1–3 business days.

  • Shipping Charges: Flexible shipping costs well displayed before checkout button.

  • Cash on Delivery (COD): Payment option available

  • Order Cut-off: Orders placed before 4:00 pm will be processed the same day.

Returns & Refunds

We want you to be completely satisfied with your purchase. If something isn't right, here is how we can help:

  • Return Window: You have 30 days from the date of purchase to return an item.

  • How to Return: You can initiate a return via email or by visiting our physical location in Nairobi.

  • Costs: We do not charge restocking fees or return costs.

  • Refund Processing: Once your return is accepted, refunds are processed within 15 days.

Note: To ensure a successful return, items must be in their original condition and packaging. Please contact us via email before sending items back to confirm eligibility.

Send us a Message

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